| Advisory service |
As it is of prime importance to determine the end user’s real needs in order to get the best efficiency out of his investment, AMT if required will go on the premises to make sure the concerned equipment will be suitable.
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| Proposal |
Once relevant notes taken, then comes time to suggest the appropriate piece of equipment. This is done in taking into account the menu, the estimated customer turnover, the space available, and keeping in mind the client’s plans and budget. |
Budget Price
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Upon request, a budget price might be provided to the end user.
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Quote
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For HRI customers, a detailed quotation shall be sent to the selling dealer. In the case of a tender, specified items by the foodservice consultant shall be quoted to the invited dealers.
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After sales service
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Among all services you can provide to a customer, this one is really one of the most important so a strong support is given to dealers and end users for that purpose. Whatever the service rendered, technical or operational, action is immediately taken to ensure the request is addressed properly. Many reasons can lead a manufacturer agent to take action with regard to after-sales service and this a major reason why they are there.
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Equipment Start up
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This service is offered on high technology machinery, eg; Sous-vide cook & chill devices, Heating Immersion Circulators, Refrigerated / Heating circulators, Blast Chillers and Shock Freezers, Vacuum packing machines, Thermosealing machines, Merchandisers, Grab & Go units, Refrigerated display cases, Deli cases, Pastry cases, Cook & Hold Ovens, Holding and Transport Cabinets, etc. AMT provides this service and charges vary in cost according to the travelling involved.
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Staff training
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Employees turnover being high in our industry, we are sometime asked to train new staff working with our sophisticated equipment in the kitchen. This assistance is also available at AMT.
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